PRIVACY POLICY + COOKIES

Effective Date: January 1, 2026

About This Policy

This Privacy Policy describes how Ojai Rôtie (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at ojairotie.com, use our online ordering, reservation, or event booking services, or otherwise interact with us. California residents have additional rights described below.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and any other information you submit through our contact, reservation, catering inquiry, or newsletter signup forms.

We also collect information automatically when you visit our site. This includes device information, browser type, IP address, pages visited, and how you interact with the site. This is collected through Squarespace, our website platform, which uses cookies and similar technologies.

Third-Party Services

Our website integrates with the following third-party platforms, each of which has its own privacy practices:

  • Toast (online ordering) — processes your order and payment information. See Toast’s privacy policy at toasttab.com.

  • Resy (reservations) — collects your name, contact information, and dining preferences. See Resy’s privacy policy at resy.com.

  • Tripleseat (event and catering inquiries) — collects information you submit through our event inquiry form. See Tripleseat’s privacy policy at tripleseat.com.

  • Squarespace (website platform) — collects site analytics and may use cookies. See Squarespace’s privacy policy at squarespace.com.

We encourage you to review each platform’s privacy policy to understand how your information is handled.

Cookies

Our website uses cookies and similar tracking technologies through Squarespace to help operate the site, understand how visitors use it, and improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill your requests

  • Process reservations, orders, and catering inquiries

  • Send newsletters and promotional communications if you have opted in

  • Improve our website and services

  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website and services (including Toast, Resy, Tripleseat, and Squarespace), and as required by law.

Email Communications

If you subscribe to our newsletter, you may opt out at any time by clicking the unsubscribe link in any email we send. We will not send you marketing communications without your consent.

California Residents — Your Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know — You may request information about the personal information we have collected about you, including the categories, sources, and purposes of collection.

  • Right to Access — You may request a copy of the personal information we hold about you.

  • Right to Delete — You may request that we delete your personal information, subject to certain exceptions.

  • Right to Correct — You may request that we correct inaccurate personal information we hold about you.

  • Right to Opt Out — You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.

  • Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at the information below. We will respond within 45 days as required by law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

Children

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Ojai Rôtie 469 E Ojai Ave Ojai, CA 93023 or manager@ojairotie.com